“How to Win Friends and Influence People”-Part 3

Dhruv Gangal
3 min readNov 29, 2021

Hey guys! In this blog, I have written about some of the lessons talked about in the third part of this book.

So, let’s start the blog.

  1. Avoid arguments as much as you can

Most of the time, arguments tend to make a person more convinced than ever that he is absolutely right. They also make our mood bad and we don’t want to do something for a while after having an argument with someone.

So, instead of arguing with someone, we can welcome the disagreement by listening carefully to that person and understanding his words. Maybe he/she is saying something that we never thought about or which never came to our attention. We must also look for areas of agreement before arguing.

2. A sure way of avoiding enemies

If a person is saying something that you feel is wrong, then you must try to understand why is he thinking that way and not say to him directly that you are wrong! By doing that, you are hurting his feelings and making him look less smart than you. You are making him your enemy. Even when you know that he is wrong, you can say

“ I may be wrong, but let’s look at the facts”.

That is a polite way that will not hurt the other person and he/she will be eager to know whether he is right or wrong in his thinking.

3. If you are wrong, admit it

This has happened to me a lot of times and may have happened to you as well. Sometimes, we try to defend our mistakes to look superior in front of other persons or to satisfy our egos. This leads to the first point, a serious argument with that person

If we find that something we have done is wrong and we accept it, then it will only lead to our self-improvement and increase our maturity.

4. You can get more things done by being gentle and kind

A parent can’t make their children do something by shouting and yelling at them. A company can’t expect quality work from its employees by being rude to them and not caring for them. Similarly, if you want to get a person to do something for you, you have to be caring and kind in your approach. Being rude will backfire on you soon.

Suppose, if the owner of the company sends gifts to his/her employees every month or organizes a party for all of them, wouldn’t they be happy and willing to work more for them?

5. How to handle complaints

Most people try to handle the problems of other people by doing too much talking themselves and not listening to them. Let the other people speak themselves out. They know more about their problem than you do. Let them tell you a few things and ask them questions.

The benefit of this is that you get to know about their problems deeply. Also, no one likes a person who just talks about themselves and doesn’t let the other person say their problems.

6. Try to see things from other’s point of view also

Your point of view on a thing may be different from some other person’s point of view on that thing. So, try to understand them and then speak to them.

For example, someone’s point of view regarding which format of cricket he likes can be different from some other person’s point of view. One person can say he likes Test cricket due to some reasons and some other person can say he likes T-20 cricket due to some other reasons.

So, these were few of the lessons discussed in the third part of this book.

Thank you for reading the blog. Hope you liked it!

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Dhruv Gangal

Hey, I am Dhruv currently in my fourth year in engineering.